790 Bethel Rd Columbus, OH 43214
I cracked my phone screen over the weekend and took it into ubreakifix to have it repaired. After 30 minutes my phone was as good as new! Staff was very friendly and prices were fair. would definitely use again if needed.
This review has more to do with their policy and not the employees, which I have found to quite courteous and polite (hence the two stars instead of the obligatory 1) I do computer and electronics repair as a trade and hobby, smartphones included, and I have previously repaired iPhones, so when I come across a broken smartphone (cracked digitizer or something else), I don't need the repair service, I just need the replacement hardware. Due to an agreement issue of some sort, Micro Center across the street no longer sells iPhone digitizers (touchscreens), my nephew needed the digitizer replaced on his iPhone, so after finding out that Micro Center no longer sold them we went across the street to UbreakIfix, when I asked if I could buy the digitizer and install it myself, they said they only sell them as a part of their repair service, and that I couldn't buy the digitizer without them doing the replacement themselves. Being that most people don't have the experience and tools to do it themselves, there shouldn't be a problem for most people, but being that I do happen to have the experience and tools to do it, I don't feel I should have to pay the replacement fee, and wait the time it takes for them to replace it (definitely if they have a backlog), if they have the parts in stock (and they should if they are doing repairs onsite) there is no reason they can't sell the parts without the service
Brought my phone in after I left it in my yard overnight while it rained, expecting an expensive bill and a maybe working phone. Instead, when they opened it up they didn't see any water damage on the inside, so they didn't even charge me anything for the service and I have a phone that works like new! Very professional, helpful staff.