CPR Cell Phone Repair Sandy Springs
CPR Cell Phone Repair Sandy Springs
Established:
Est. 2011
Address:
213 Hilderbrand Dr Atlanta, GA 30328
Phone:
(404) 236-7370
Reviews:
Gail G.
All the employees we encountered at CPR in Sandy Springs were friendly, polite and professional. I dropped off my Samsung tablet for repairs on Saturday afternoon. I was given two estimates, depending on what the problem was found to be. They thought they might have the tablet fixed in 90 minutes but, after attempting to run several sets of diagnostics, they finally determined that it was not the charging port (which was my original guess), nor was it the software (which seems to have been their first guess). They thought it might be the Processor but, at a price of $200 for a replacement that one of their other stores MIGHT have in stock, we decided to pick it up in its original condition and sell it on Ebay or Craig's List, most likely to be used for partd. Even after having my tablet for days and attempting to run multiple diagnostics, since they were ulti,ately unable to fix the tablet, they didn't charge us. They wouldn't even accept a bench fee for their time. We've visited this location several times in the past for various issues and had polite and successful interactions each time. We will return to this location the next time we need their services. Special thanks to Tariq and Mike for their professional demeanor and diligent efforts to achieve satisfaction for us.
Oriana P.
I've used this company prior to my second visit and the guy max was great. However my second visit left me very dissatisfied. Everyone there was extremely nice I must add. I got my phone screen fixed 2 days ago. Less than 3 hours after I had my phone the entire left side of my screen went black. Unfortunately when I tried to call the business was closed for the weekend. I tried multiple times over the past two days to leave a voice message but the mailbox was full. So the following Monday (todayi called and explained the situation. I must add that I have not dropped my phone at all in the few day I had it because I took extra care when it broke within 3 hours of its repair. I went to back to the business to have them repair it to then be told that I have to had dropped my phone for this to happen and that the price to fix it would cost me $60, aside from the fact that I just paid $90 to have it fixed two days ago. I have no problem paying for a repair for something that was my fault, but in this case I have done absolutely nothing and was not properly accommodated. I would not recommend the place to anyone who doesn't want their phone fixed the proper way.
k s.
DON'T DO IT!!! If I could give this place 0 stars I would!!! I had my phone repaired back in Aug. The guy that did the repair replaced my screen. But, clearly he had not skills in this. Then I noticed my front camera wasn't working. So, I went back and basically the owner said that the parts didn't match to their parts and I actually could have gotten the screen from anywhere. Even though their computer system had a copy of my invoice!! So basically called me a liar. He did not refund my money. And said if he tries to fix the camera it could mess up my entire phone. So, a brand new phone has been destroyed by these no technicians. DON'T SPEND YOUR MONEY HERE!! THAT 6-MONTH GUARANTEE THEY HAVE LISTED ON THEIR RECEIPT IS BS!!!!