Playstation Vita - PSVita Warranty

PlayStation®Vita Warranties

Sony Computer Entertainment America LLC (SCEA) warrants to the original purchaser that each of the constituent products of this PS Vita system shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase (the "Warranty Period"). If one or more of the above identified products is determined to be defective during the Warranty Period, SCEA's liability shall be limited to the repair or replacement of this product with a new or factory recertified product at SCEA's option. For the purpose of this Limited Warranty, "factory recertified" means a product that has been returned to its original specifications. You must visit http://www.us.playstation.com/support or call 1-800-345-7669 to receive a return authorization and shipping instructions.

THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT: (a) IS USED WITH PRODUCTS NOT SOLD OR LICENSED BY SCEA (INCLUDING, BUT NOT LIMITED TO, NON-LICENSED GAME ENHANCEMENT DEVICES, CONTROLLERS, ADAPTORS AND POWER SUPPLY DEVICES) OR OTHERWISE NOT COMPATIBLE WITH THIS PRODUCT; (b) IS USED FOR COMMERCIAL PURPOSES (INCLUDING RENTAL) OR IS MODIFIED OR TAMPERED WITH; (c) IS DAMAGED BY ACTS OF GOD, MISUSE, ABUSE, NEGLIGENCE, ACCIDENT, WEAR AND TEAR, UNREASONABLE USE, OR BY OTHER CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP; (d) HAS HAD THE SERIAL NUMBER ALTERED, DEFACED OR REMOVED; (e) HAS HAD THE WARRANTY SEAL ON THE SYSTEM ALTERED, DEFACED OR REMOVED; OR (f) IF AN UNAUTHORIZED PROGRAM IS USED TO ALTER THE SYSTEM SOFTWARE. THIS WARRANTY DOES NOT COVER PRODUCTS SOLD AS IS OR WITH ALL FAULTS, OR CONSUMABLES (SUCH AS BATTERIES). PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPTED INVOICE WHICH IS EVIDENCE THAT THE UNIT IS WITHIN THE WARRANTY PERIOD MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. IN NO EVENT SHALL SCEA BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. This warranty is valid only in the United States and Canada.

LIMITED HARDWARE WARRANTY AND LIABILITY

The warranty offered by Sony Computer Entertainment America LLC on your PS Vita system is the same whether or not you register your product.

Submit Warranty Inquiry: 
Nearby Repair Shops: 

Est. 2008

Xcubicle

48 Wall St 5th Floor
(917) 338 0645

Est. 2011

Fix Plus

623 N Federal Hwy Pompano Beach
(954) 366-5239

Est. 2011

Bits and Pcs of Louisville

7801 Dixie Hwy Louisville, KY 40258
(502) 384-8562

Est. 2011

PC ParaMedix

199 N Madison Ave Ste H2 Greenwood, IN 46142
(317) 409-2217

Est. 2011

Batteries Shack

44478 Mound Rd Sterling Heights, MI 48314
(586) 580-2893
Latest Questions: 
John .S

Ps vita right analog stick drifting on its own?

I was playing RE revelations 2 when I noticed my camera started drifting downwards on its own. Anyone else encounter this problem? I'd hate to send my baby in for repairs, I got the borderlands bundle 7months old... Read More

John S.

ps vita buttons not working

while playing a game, the face buttons do not work, x, o, square and triangle, select, start, only works both joysticks, touch screen, power, and volume button, triggers dont work, but when they do, the left trigger... Read More

Kenny L.

Vita won't turn on. Solid orange charging light?

I have a Vita and it is not turning on. When plugged into the AC adapter the PS Button stays solid orange. When the power button is pressed it blinks once and goes back to being solid.