3707 Scott Futrell Dr Charlotte, NC 28208
Terrible attitude, arrogant, harassment, threats, and extortion tactics the owner employs to anyone who speaks badly of their work. That guy has a serious problem. Not professional at all, and will do anything to drive out anyone saying their work is anything short of perfection. Avoid like the plague if you support fair business practices; I sure wouldn't take my console there.
No need to take your game console anywhere else than reapers. Call them first and they will try to trouble shoot it over the phone. That's what they did for me and it was fixed for free by a very nice man. Saved me money and time.
Terrible service, came a couple years ago when my ps3 broke. I was about 14-15 at the time and since the location isn't convenient I decided to call ahead to make sure it would be ready when I was told it would. The owner was very annoyed that a 15 year old would call to check in on his ps3 and told me to "stop bitching." The owners not only swear in front of kids, but also are willing to swear AT them. As if that wasn't enough to exemplify their bad morals, once my ps3 inevitably broke again and I decided to take the ps3 somewhere more professional (CPR: Cell Phone Repair), I am informed that Reapers had ruined allot of the screws and made further repairs a serious risk of console damage. This company is TERRIBLE, they swear at children, barely fix your console, and make it hard for people who actually know what they're doing to fix your console, DO NOT GIVE THEM BUSINESS