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Error Response: PS5 error means it has failed to read the Blu-ray disc

Solution: Check the disc and make sure there are not any superficial marks on it, such as fingerprints, smudges or mild scratches. Try another disc to see if it’s an issue with the console. Unplug your PS5 and plug it back. To turn on the PS5 into Safe mode, Press and Hold down the power button on the Playstation 5, until the console beeps twice. Connect your controller with a cable and select "Rebuild Database". If this doesn't solve your problem, try contacting Sony directly or a video game repair shop for further help. Please post below if you were able to solve the issue yourself to help others.

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Nearby Repair Shops


Est. 2008

Xcubicle

40 Wall St #2935
(917) 338 0645

Est. 2011

Video Game 911

411 E Main St Denville, NJ 07834
(646)-415-8361