Live Chat

Typing...
 

CE-108862-5

Error Response: unable to connect other server

Solution: Check PSN network and make sure it works, Make sure you WiFi or Ethernet connection is working. Unplug your PS5 and plug it back. To turn on the PS5 into Safe mode, Press and Hold down the power button on the Playstation 5, until the console beeps twice. Connect your controller with a cable and select "Rebuild Database". If this doesn't solve your problem, try contacting Sony directly or a video game repair shop for further help. Please post below if you were able to solve the issue yourself to help others.

Submit Warranty Inquiry: 

Nearby Repair Shops


Est. 2008

Xcubicle

40 Wall St #2935
(917) 338 0645

Est. 2011

PC ParaMedix

199 N Madison Ave Ste H2 Greenwood, IN 46142
(317) 409-2217