Live Chat

Typing...

PS5 Connectivity Issues

Mike Hawk
Device: 
Playstation 5 - PS5

For some reason my PS5 will not connect to the store or let me download any games. I am connected to the PSN but cannot do anything online in the menu. I can play games online but nothing else. I have COD Vanguard and the campaign is locked out If I hover I will get a box saying install. It will go to the server then instantly return an error message. "Something went wrong. E2-00020006. Any idea? Its getting old.

Answer: 
Reset wifi after you delete the wifi from your PlayStation. "Forget network" after when turning on PlayStation before you reconnect to wifi rebuild database (turn off then hold button until it beeps three times) then reconnect to wifi or a new one and that's how we and others seemed to have fix it.
Submit Warranty Inquiry: 

Nearby Repair Shops


Est. 2008

Xcubicle

40 Wall St #2935
(917) 338 0645

Est. 2011

In Style Wireless

2596 Robinson Rd Ste 39 Jackson, MS 39209
(601) 355-8187