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Dropped my PS4 and wondering if someone knows how to fix controller recognition issue

Lisa R.
Playstation 4 - PS4

I was moving it from my TV downstairs to the one in the living room. I stupidly didn't pull the cords out cause "I'm not moving it that far, nothing will happen." Sure enough it caught on a door handle, made me lose my grip and I dropped it. It seemed to be working fine but then about a 20 seconds after I turned it on I started having issues with the controller. It wasn't doing my commands, then all of the sudden the controller turned off and when I turned it back on the light blue light shined like it wasn't connected. Same thing happened with my other controllers. If I have it plugged into the USB I can sort of "delay" the onset of the controllers not working, but eventually they stop. I was wondering if anyone knows what I can do to fix it, or if I'm just boned. Any advice or suggestions would be extremely helpful, thank you.

"Turn off the PlayStation 4. Locate the small reset button on the back of the DualShock 4 near the L2 shoulder button. Use a small, unfolded paper-clip or something similar to push the button (the button is inside a tiny hole). Hold the button down for a couple of seconds and release. After resetting the controller, re-pair the controller with the PS4 by connecting the USB cable to the controller and the system, and turn the PS4 on. Press the PS button to log in to the PS4."
" I'm guessing you caused a hairline fracture on the motherboard, probably affecting its connection to the bus. I'm surprised you're not also experiencing wifi issues, but hairline fractures can do that.' I'd first try another controller just in case it's a coincidence and the controller happened to shit the bed. If that doesn't work, warranty."
Buy a new Ps4, put your old one in the box and return in
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