Playstation Vita - PSVita Warranty

PlayStation®Vita Warranties

Sony Computer Entertainment America LLC (SCEA) warrants to the original purchaser that each of the constituent products of this PS Vita system shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase (the "Warranty Period"). If one or more of the above identified products is determined to be defective during the Warranty Period, SCEA's liability shall be limited to the repair or replacement of this product with a new or factory recertified product at SCEA's option. For the purpose of this Limited Warranty, "factory recertified" means a product that has been returned to its original specifications. You must visit http://www.us.playstation.com/support or call 1-800-345-7669 to receive a return authorization and shipping instructions.

THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT: (a) IS USED WITH PRODUCTS NOT SOLD OR LICENSED BY SCEA (INCLUDING, BUT NOT LIMITED TO, NON-LICENSED GAME ENHANCEMENT DEVICES, CONTROLLERS, ADAPTORS AND POWER SUPPLY DEVICES) OR OTHERWISE NOT COMPATIBLE WITH THIS PRODUCT; (b) IS USED FOR COMMERCIAL PURPOSES (INCLUDING RENTAL) OR IS MODIFIED OR TAMPERED WITH; (c) IS DAMAGED BY ACTS OF GOD, MISUSE, ABUSE, NEGLIGENCE, ACCIDENT, WEAR AND TEAR, UNREASONABLE USE, OR BY OTHER CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP; (d) HAS HAD THE SERIAL NUMBER ALTERED, DEFACED OR REMOVED; (e) HAS HAD THE WARRANTY SEAL ON THE SYSTEM ALTERED, DEFACED OR REMOVED; OR (f) IF AN UNAUTHORIZED PROGRAM IS USED TO ALTER THE SYSTEM SOFTWARE. THIS WARRANTY DOES NOT COVER PRODUCTS SOLD AS IS OR WITH ALL FAULTS, OR CONSUMABLES (SUCH AS BATTERIES). PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPTED INVOICE WHICH IS EVIDENCE THAT THE UNIT IS WITHIN THE WARRANTY PERIOD MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ANY APPLICABLE IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. IN NO EVENT SHALL SCEA BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. This warranty is valid only in the United States and Canada.

LIMITED HARDWARE WARRANTY AND LIABILITY

The warranty offered by Sony Computer Entertainment America LLC on your PS Vita system is the same whether or not you register your product.

Submit Warranty Inquiry: 
Nearby Repair Shops: 

Est. 2008

Xcubicle

48 Wall St 5th Floor
(917) 338 0645

Est. 2011

uBreakiFix

2424 East 3rd Ave Denver, CO 80206 Southeast, Cherry Creek
(720) 941-0444

Est. 2011

Necessary Technology

334 Forest Ave Portland, ME 04101 Oakdale
(207) 773-8324

Est. 2011

Cellphone Guys

12501 Burbank Blvd Ste 1 North Hollywood
(818) 508-7777

Est. 2011

Vendteck Solutions

3497 Holland Rd Ste 107 Virginia Beach, VA 23452
(757) 943-9522
Latest Questions: 
Matt H.

Help with sticky buttons? Kind of a difficult situation.

So I was playing my Vita and watching a movie while drinking Rockstar. Long story short, funny scene, wrong pipe and now my square, cross, select and start buttons tend to stick. Everything else still feels brand new.... Read More

Orlando M.

How to Fix PS4 Blue Light of Death?

Bought a PS4 from a Christmas church top fund raising car boot in UK Box was sealed and I paid £480.00 but when I have set it up I get the blue light issue. I did get a phone number from the guy I bought from but on... Read More

Peter C.

Can I add an external hard drive to a PS4?

I’ve almost convinced myself to get a PS4, but I’m a little concerned about being limited to 500gb of internal storage in light of the size of games and increasing popularity of downloading “retail” titles. Can an... Read More